We combine our innovative mindset with our experienced repair and refit team and a wide network of suppliers and subcontractors to provide services 24/7 anywhere in the world
We combine our innovative mindset with our experienced repair and refit team and a wide network of suppliers and subcontractors to provide services 24/7 anywhere in the World.
In maritime sector, the shipyard you work with needs to be active for ships to navigate safely. If an unexpected situation arises during navigation, it is reassuring to know that you have our global support 24/7.
The first point of contact is your Hidrodinamik engineer who will provide you with tailored and exclusive services. Additionally, you can call our support services unit at any time during the day for serious technical or safety issues. A team of Hidrodinamik experts is ready to provide support services until the problem is solved.
It is highly important for us that our customers know we are ready to help in times of need and that they navigate peacefully. We establish a relationship based on trust and provide a comprehensive warranty support. We keep continuous contact with our customers during the warranty period. In case of any problems, we provide help to deliver quick solutions.
Within the framework of our warranty procedures, an exclusive warranty engineer is assigned to each customer at delivery. After a problem is communicated, your exclusive service manager gets in touch with you. We analyze your ship using the data in our warranty database and resolve the problem. If needed, we refer our Support Services team to your ship. We will be there whenever you need us.